자카르타 스마트 시티는 IoT 분석을 사용하여 주민에게 더 나은 서비스를 제공합니다. - SAS: 데이터 및 AI 솔루션

Jakarta Smart City uses IoT analytics to better serve residents Jakarta Smart City Data-driven decisions foster economic growth, sustainability and well-being. Improved public services safer infrastructure and greater resiliency Jakarta Smart City achieved this using • SAS® Analytics for IoT, which includes SAS® Event Stream Processing, SAS® Visual Forecasting, SAS® Intelligent Decisioning, SAS® Visual Analytics and SAS® for Machine Learning and Deep Learning on SAS® Viya® Jakarta and SAS team up to create an award-winning approach to public services and disaster management An epicenter for commerce, tourism, politics and jobs, Jakarta is the largest city in Southeast Asia and one of the most densely populated cities on Earth. Considered one of the fastest-growing economies in the world, Jakarta’s rapid rise has brought both opportunities and challenges, especially in data management. In the past, the government of Jakarta faced data challenges with its legacy public records system. Unstandardized data was scattered across siloes, which made accessing the right data difficult and slowed decision making. Additionally, each of the city’s 56 departments used separate applications for their services. A person would need to download more than 100 apps to use all of the city’s public services. So in 2019, Jakarta decided to prioritize digital transformation and cutting-edge technology to better meet the needs of its residents. To achieve its goals, Jakarta Smart City – a regional public service agency under the government’s Department of Communication, Informatics and Statistics – established Jakarta Kini (JAKI), a one-stop digital platform and “super app” for multiple government services. Given the growing needs of citizens worldwide, digital is the way to go to develop solutions more accurately and instantly. This partnership with SAS has helped Jakarta City Government serve its people better and further elevate the resilience of Jakarta residents. Yudhistira Nugraha Director Jakarta Smart City Digital transformation and analytics open the door for new, personalized public services Despite the advancements JAKI provided, city officials still struggled to manage and analyze incoming data effectively. Data was scattered, unstandardized and difficult to visualize. As a result, not all available data was used in policy decision making. Yudhistira Nugraha, Director of Jakarta Smart City, knew the city needed a way to analyze data more effectively to serve residents better. “As a government agency, we want to offer personalized public services, but we did not have a data analytics platform that could support us in making data-driven policy decisions and promote an evidence-based culture,” he explained. When the COVID-19 pandemic hit, Jakarta Smart City used the disruption as an opportunity to fully embrace digital transformation. On a mission to enhance public services, the city partnered with SAS to develop an analytics platform that would integrate with the JAKI app. Jakarta Smart City implemented advanced analytics, artificial intelligence (AI), machine learning and Internet of Things (IoT) solutions on SAS Viya. The new system standardizes data and integrates millions of data points into digestible information that can be used for decision making. Combining the one-stop super app with SAS Viya set the stage for Jakarta to create an integrated city that connects government, residents and businesses. Now the people of Jakarta can rely on JAKI as their one-stop shop for accessing public services and updates on safety, transportation, health, education and more. In addition to obtaining vital information, users can also report incidents and share information with others. For instance, with JAKI one can access: - Important news and emergency updates. - Weather, river flow and floodgate information. - Bus departure and arrival schedules. - Locations of free public Wi-Fi. - Air quality monitoring via location-specific data. - Health and COVID-19 updates. - Learning materials and classes for kindergarten through high school. - Tools to report an accident, medical emergency or crime. - Tools for checking and calculating taxes. - Directory of emergency hotlines. - Surveys and feedback forms about policies and facilities. - And much, much more. This streamlined approach also helps the City of Jakarta personalize offers, updates and notifications. By customizing these elements of public services, residents are more likely to use these services. The new system has also been instrumental in helping prevent fraud. With a streamlined database, Jakarta can more easily verify eligibility for social programs and identify fraudulent requests. To date, JAKI has helped distribute more than 150,000 packages of social aid. “Given the growing needs of citizens worldwide, digital is the way to go to develop solutions more accurately and instantly,” Nugraha says. “This partnership with SAS has helped Jakarta City Government serve its peopl